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For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below.
How do I send a refresh signal to my radio?
How do I transfer my service?
I have two or more accounts. Can I combine them?
How do I transfer my existing paid subscription to my new vehicle?
How do I manage or cancel my service?
FAQs for the T-Mobile SiriusXM On Us Offer
Did SiriusXM change the name of my plan?
I want to change my subscription. What should I do?
How do I make changes to my subscription package?
Why and when does my subscription automatically renew? Will you notify me?
How do I manage my contact preferences?
Can I temporarily suspend my service?
Can I combine accounts if I already have another trial subscription?
How do I activate a SiriusXM trial in a vehicle equipped with a SiriusXM, XM, or Sirius satellite radio?
I'm already a subscriber. Do I get a discount on additional subscription?
What if I want SiriusXM in more than one vehicle?
What are the benefits of using the Online Account Center?
Is my trial subscription refundable?
How do I opt in and out of communications from SiriusXM?
What services and channels do I get with my trial subscription?
How do I register my account so I can manage it online?
I don't know my Online Account Center login. What can I do?
I love SiriusXM. How do I become a subscriber when my trial subscription ends?
How do I find my account number?
How will I know when my trial subscription is ending?
Does my subscription automatically renew? Will you notify me?
Profiles 2.0 Portal FAQs
Can I listen to MLB® games online?
Can I exchange my SiriusXM product?
Why does the audio quality vary when I stream?
Why do I hear a previous song/show ending when a new one begins?
Can I get SiriusXM streaming service outside of the United States?
What plans include live NFL games?
Does returning a radio purchased with a plan cancel my SiriusXM subscription?
Frequently Asked Questions About Your Privacy Rights
How do I pay my bill?
What payment and billing options does SiriusXM provide?
Do I have to pay a fee to replace my radio with another radio?
How soon will my return be processed?
Do I pay for shipping if I return a purchased item to SiriusXM?
What happened to all my channels? I'm only getting Preview Channel now.
How do I find my Radio ID (ESN or SID)?
FAQs for SiriusXM Beta in Lucid Vehicles
How do I download and update the SiriusXM app?
Can I listen to SiriusXM at home?
How do I favorite a channel, show, or episode in the SiriusXM app?
How can I use SiriusXM on televisions?
How do I adjust my volume and mute audio in the SiriusXM app?
Does SiriusXM offer any discounts to military personnel?
How long can I keep downloaded shows on my device?
How many times can I skip forward or rewind?
Why does SiriusXM stop streaming after a while?
Why can’t I download some on-demand content to my device?
What happens if I disable my cookies?
Does the SiriusXM app work with AirPlay on my Apple device?
Do my settings save across SiriusXM’s online player and the app?
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