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For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below.
Frequently Asked Questions
How do I send a signal to my radio?How do I transfer my service?I have two or more accounts. Can I combine them?How do I manage or cancel my service?FAQs for the T-Mobile SiriusXM On Us OfferHow can I tell if a SiriusXM email, text message, or website is legitimate?Have questions about our All Music or All Access plan? We’re here to help.
Subscriptions & Accounts
How do I manage or cancel my service?My subscription is no longer linked to a vehicle. What can I do?I want to change my subscription. What should I do?How do I make changes to my subscription package?How do I add my new vehicle to my existing account?Why and when does my subscription automatically renew? Will you notify me?How do I manage my contact preferences?Can I temporarily suspend my service?Can I combine accounts if I already have another trial subscription?How do I activate a SiriusXM trial in a vehicle equipped with a SiriusXM, XM, or Sirius satellite radio?I'm already a subscriber. Do I get a discount on additional subscription?What if I want SiriusXM in more than one vehicle?What are the benefits of using the Online Account Center?Is my trial subscription refundable?How do I opt in and out of communications from SiriusXM?What services and channels do I get with my trial subscription?How do I register my account so I can manage it online?I don't know my Online Account Center login. What can I do?How do I become a subscriber when my trial subscription ends?How do I find my account number?How will I know when my trial subscription is ending?Does my subscription automatically renew? Will you notify me?Profiles 2.0 Portal FAQsCan I listen to MLB® games online?Can I exchange my SiriusXM product?Why does the audio quality vary when I stream?Why do I hear a previous song/show ending when a new one begins?Can I get SiriusXM streaming service outside of the United States?What plans include live NFL games?Does returning a radio purchased with a plan cancel my SiriusXM subscription?Frequently Asked Questions About Your Privacy Rights
Billing & Payments
How do I pay my bill?What payment and billing options does SiriusXM provide?Do I have to pay a fee to replace my radio with another radio?How soon will my return be processed?Do I pay for shipping if I return a purchased item to SiriusXM?
My Radio
How do I send a signal to my radio?What happened to all my channels? I'm only getting Preview Channel now.How do I find my Radio ID (ESN or SID)?FAQs for SiriusXM in Lucid Vehicles
Streaming on the SiriusXM app
How do I download and update the SiriusXM app?Can I listen to SiriusXM at home?How do I favorite a channel, show, or episode in the SiriusXM app?How can I use SiriusXM on televisions?How do I adjust my volume and mute audio in the SiriusXM app?Does SiriusXM offer any discounts to military personnel?How long can I keep downloaded shows on my device?How many times can I skip forward or rewind?Why does SiriusXM stop streaming after a while?Why can’t I download some on-demand content to my device?What happens if I disable my cookies?Does the SiriusXM app work with AirPlay on my Apple device?Do my settings save across SiriusXM’s online player and the app?
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