Help Center
Can I temporarily suspend my service?
You can temporarily suspend your subscription one time in any calendar year for a period of up to six months. A suspended subscription will automatically reactivate either on the date you request it to or the 6-month anniversary of the suspension request, whichever is earlier. If you request a service suspension while in a promotional period, this suspension will not change the promotion end date. Suspension requests cannot be completed online; you will need to call (866) 635-8642.
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