SiriusXM Logo

Page content follows

Help Center

How do I troubleshoot or fix SiriusXM web player problems?

If you are experiencing issues while accessing or listening to content in the SiriusXM web player ( or, try the following troubleshooting steps:

  1. Log out of the SiriusXM web player

  2. Clear your browser cache/cookies

  3. Close your browser

  4. Open in a new browser window, and log in with your SiriusXM credentials

If the issues persist, please send your feedback to SiriusXM by going to Settings > Send us feedback.