Contact SiriusXM Listener Care

Please choose from the options below to resolve your questions and contact us.

• Chat with Us

  Chat or Email Us

  If you're unable to resolve your issue via the self-help links, the best way to reach us is via chat.
  

  Chat Hours:
  Monday – Friday: 8am – 11pm EST
  Saturday – Sunday: 8am – 8pm EST
  

  Call Us

  Call Listener Care - Contact Us By Phone
  

  Need help? Here are links to some of
  our most commonly asked questions

  1. Subscribe now and activate my radio
  2. I need to pay my bill or manage my account
  3. I want to make a one time payment
  4. I can’t hear all of my channels and need a refresh signal
  5. I need help finding my radio ID

  Don't see what you need?
  Give us a call at 1-866-635-5027

  NOTE: Please be sure to have your account number, radio ID or ESN when you call.

  Listener Care Hours:
  Monday – Friday: 8am – 8pm EST
  Saturday – Sunday: Closed

  If you're unable to chat, you can email us. A Listener Care agent will reply to you as soon as possible, but please expect a delay. We will honor your request from the day of your email.

  Email Us

  Need more help? If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!

  Unresolved Issues

• Get Help Now

  Self-Help:
  

  1. Search Help & Support
  2. Subscribe now and activate my radio
  3. Pay my bill or manage my account
  4. Fix radio problems by sending a refresh signal
  5. Update contact preferences
  6. Get help finding my radio ID
  7. View product user guides
  8. Get installation help
  9. Buy accessories for my radio
  
  
  

• Need more help? If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!

  Unresolved Issues

Song Requests

To make a song request, find your channel on the channel lineup page, then click on the channel name to go to that channel's specific web page.

News Media

Members of the media who have questions or need more information about SiriusXM, please contact: press@siriusxm.com.