Contact SiriusXM Listener Care
Please choose from the options below to resolve your questions and contact us.
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Chat with Us
Chat or Email Us
If you're unable to resolve your issue via the self-help links, the best way to reach us is via chat.
Chat Hours:
Monday – Friday: 8am – 11pm EST
Saturday – Sunday: 8am – 8pm EST
Call Us
Call Listener Care - Contact Us By Phone
NOTE: Please be sure to have your account number, radio ID or ESN when you call.
Listener Care Hours:
Monday – Friday: 8am – 8pm EST
Saturday – Sunday: Closed -
Self-Help
- Subscribe now and activate my radio
- Pay my bill or manage my account
- Streaming assistance
- Fix radio problems by sending a refresh signal
- Get help finding my radio ID
- View product user guides
- Get installation help
- Buy accessories for my radio
- Update contact preferences
- Submit Programming Feedback
- Search Help & Support
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Need more help? If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!