SiriusXM

Contact SiriusXM Listener Care

We're here to help you with your questions about SiriusXM, and we've made it easy and convenient for you to reach us.

• Chat, Call or Email Us

  Chat with a member of our support team.
  

  Chat Live Now

  Chat Hours:
  Monday – Saturday: 8am – 11pm EST
  Sunday: 8am – 8pm EST
  Call Listener Care - Contact Us By Phone
  

  Need help? Here are links to some of
  our most commonly asked questions:

  1. My radio suddenly stopped receiving channels
  2. I want to make a one time payment
  3. I need help finding my radio ID
  4. I need to pay my bill or manage my account

  Don't see what you need?
  Give us a call at 1-866-635-5027

  NOTE: Please be sure to have your account number, radio ID or ESN when you call.

  Listener Care Hours:
  Monday – Saturday: 8am – 11pm EST
  Sunday: 8am – 8pm EST

  We appreciate feedback of all kinds. Get in touch with us to give us your comments and suggestions.

  Email Us

• Get Help Now

  Self-Help:
  Search Help & Support
  Product User Guides
  Installation Help
  Accessories
  Twitter: @SXM_Help

  Still Having Trouble?

  If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!

  Unresolved Issues

Song Requests

To make a song request, find your channel on the channel lineup page, then click on the channel name to go to that channel's specific web page.

News Media

Are you a member of the news media looking for information on SiriusXM? Click here to reach our media relations team.