Chat with Us
If you're unable to resolve your issue via the self-help links, the best way to reach us is via chat.
NOTE: Please have your account number (subscribers with streaming-only plans can find this on their order confirmation) or your radio ID (also called ESN or RID) handy.
Mon – Fri: 8 am – 11 pm ET
Sat – Sun: 8 am – 8 pm ET
Call Center Hours:
Mon – Fri: 8 am – 8 pm ET
Sat – Sun: Closed
Our Call Center is Currently Closed
NOTE: Please have your account number or radio ID (also called ESN or RID) handy.
If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!