Contact Us

Contact SiriusXM Listener Care

Please choose from the options below to resolve your questions and contact us.

Chat with Us

If you're unable to resolve your issue via the self-help links, the best way to reach us is via chat.

 

Chat Hours:
Monday – Friday: 8am – 11pm EST
Saturday – Sunday: 8am – 8pm EST

Self-Help

Subscribe now and activate my radio

Pay my bill or manage my account

Streaming assistance

Fix radio problems by sending a refresh signal

Get help finding my radio ID

View product user guides

Get installation help

Buy accessories for my radio

Update contact preferences

Submit programming feedback

Search Help & Support

Call Us

Call Listener Care - Contact Us By Phone

NOTE: Please be sure to have your account number, radio ID or ESN when you call.

Listener Care Hours:
Monday – Friday: 8am – 8pm EST
Saturday – Sunday: Closed

More Help

If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!

Unresolved Issues

Song Requests

To make a song request, find your channel on the channel lineup page, then click on the channel name to go to that channel's specific web page.

Record Labels and Recording Artists

Do you have a recording that you would like played on SiriusXM? Please submit your recording to:

Attn: Music Programming Department
SiriusXM
1221 Avenue of the Americas
New York, NY 10020

News Media

Members of the media who have questions or need more information about SiriusXM, please contact: press@siriusxm.com.

Advertising

SiriusXM Satellite Radio...radio delivered in a whole new way:

  • National reach — 100% coverage, coast-to-coast

  • Exclusive content — Star personalities and power brands

  • Creative ideas — Innovative messages and sponsorships

  • Niche targeted — Reach your audience by demo, format, or lifestyle

Are you interested in discussing advertising with SiriusXM? Email us at advertising@siriusxm.com, and be sure to include your contact information, including your phone number.

Careers

Interested in working for SiriusXM? Please see our Careers section.

Investor Relations

Interested in investment information for SiriusXM? Click Here to reach our investor relations teams.

Payment Address

Sirius XM Radio Inc.
P.O. Box 9001399
Louisville, KY 40290-1399

Returned Equipment Address

SiriusXM Satellite Radio-Returns
300 Nixon Lane
Edison, NJ 08837

Mailing Address

SiriusXM
P.O. Box 33174
Detroit, MI 48232

Prospective Supplier Registration

Interested in being a prospective supplier for Sirius XM? Click on the link below, create an account and complete the Prospective Supplier Registration form. Your information will be saved in our database for future consideration to an RFx Sourcing Event opportunity.

SiriusXM Prospective Supplier Registration site