Contact Us

Need Help with Something?

At SiriusXM, nothing’s more important than assuring our subscribers have the best experience possible. That’s why we want to make it easy to get all the information and answers you need. While you’ll likely find the exact tip or resolution you’re looking for in our helpful self-help links, you can also contact us directly in the following ways.

Chat with Us
Chat for Contact Us

 

If you're unable to resolve your issue via the self-help links, the best way to reach us is via chat.
NOTE: Please have your account number (subscribers with streaming-only plans can find this on their order confirmation) or your radio ID (also called ESN or RID) handy.

Chat Hours:
Mon – Fri: 8 am – 11 pm ET
Sat – Sun: 8 am – 8 pm ET

Call Us
Call Center for Help Center

 

Call Center Hours:
Mon – Fri: 8 am – 8 pm ET
Sat – Sun: Closed

Our Call Center is Currently Closed


NOTE: Please have your account number or radio ID (also called ESN or RID) handy. 

If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!
Unresolved Issues