Help with Activation


Need some help activating your radio?
You've come to the right place.

Below are a few tips that should help get you up and running in no time.

  1. What's a Radio ID and where can I find it?

    Each satellite radio has its very own ID number. You’ll need this number to register your radio in your name and set it up on your account. There are 2 ways to find your Radio ID (also called an ESN or SID). For most radios, the radio ID will be displayed by tuning to channel 0. If it’s not, you can use the “Menu” function of your radio to display it.

    Need More Help:
    Find your radio ID

    Some radios have logos that help identify the type of radio:

    Sirius Radios:

    Sirius logo

    XM and SiriusXM Radios:

    XM and SiriusXM logos
  2. Where do I find my Username & Password?

    You'll need your username and password to set up your account online. We've tried to make it easy by including your username in your welcome kit. If you don't have that handy just click on what you need below and we'll send it right over to you.

    Send me my username.

    Or, send me my password.

    Side Note: If you bought a car and are on a trial subscription, you don't need a username and password to sign up. All you need is the Radio ID and your zip code to get started.

  3. How can I get a radio signal?

    This is the exciting part. We need to send out a signal in order to "activate" your radio. Once your radio is activated, you'll be able to see all your channels and start listening. Just remember to have your Radio ID (ESN or SID) with you.


    Send a signal now
    & start listening

    Let's get this party started. Just turn your radio on with the antenna facing skyward and tune to channel 184 on a Sirius radio or channel 1 on an XM radio. (If your radio is in your vehicle, please make sure it isn't in the garage.) Once you're ready, press the button below and service should be activated within 15 minutes. If the signal didn't seem to take, you can go ahead and request it again.

    Send a signal later

    Activate by Web


    You can request the signal anytime, online. Visit to have the signal sent at a time that works better for you.

    Call the automated activation hotlinephone

    If you'd rather request the signal by phone, call 1-866-635-8634 and follow the automated instruction.
    View instructions