See below for questions about SiriusXM Subscription Rate Change Effective November 13, 2019 for the following audio packages: Select, Select Family Friendly, All Access, All Access Family Friendly, Premier, Premier Family Friendly, and A La Carte.
 
For questions about the SiriusXM Subscription Rate Change Effective November 13, 2019 for Marine packages, click here.

November 13, 2019 SiriusXM Subscription Rate Change

1. When did the subscription rates change? 

For packages that are impacted by the rate adjustment, the new subscription rates wereeffective as of November 13, 2019. The new rates apply to subscription purchases made on and after that date, or renewals of existing subscriptions that are processed on and after that date.

2. Which packages were impacted by the rate change on November 13, 2019? 

The standard monthly rates for Select, Select Family Friendly, All Access, All Access Family Friendly, Premier, Premier Family Friendly packages increased. The standard monthly rates for A La Carte, A La Carte + Howard, A La Carte + Sports, A La Carte + Howard + Sports, and A La Carte Gold packages increased.

The standard monthly rates for additional radios that are eligible for the Family Discount for these same packages also increased.

3. By how much did the rates change? 

The standard monthly rates for Select, Select Family Friendly, All Access, All Access Family Friendly, Premier, Premier Family Friendly packages, and A La Carte packages for a primary radio increased by $1 per month. The standard rates for additional radios that are eligible for the Family Discount also increased by $1 per month. Click here for more details on the November 13, 2019 rates, including the Family Discount rates.

4. Which packages or plans were not impacted by the November 13, 2019 rate change?

The standard rate adjustment does not apply to the following packages: SiriusXM Premier Streaming, SiriusXM Essential Streaming, Mostly Music, News, Sports & Talk, Basic, Basic Plus, Español, Español Plus, MiRGE All-in-One, Traffic, and Travel Link, as well as Aviation weather packages.

5. My current subscription plan does not renew until November 13, 2019 or later. When will I be billed at the new rates? 

You will be billed the new rate the next time your plan renews on and after November 13, 2019.  

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6. I have a plan for the Lifetime of my radio. Does the rate adjustment on November 13, 2019 impact the Lifetime plan?

No. Lifetime plans are not impacted by the rate adjustment.

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7. Will the rate adjustment affect my trial subscription?

No. Trial subscriptions are not impacted by the rate adjustment.

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8. I'm still on a trial subscription but I've already ordered a new subscription that will start when my trial subscription ends. Will you charge me the new rate?

If you have already purchased a Select, Select Family Friendly, All Access, All Access Family Friendly, Premier, Premier Family Friendly, or A La Carte package in a plan that will start when your trial ends (or if you purchase it before November 13, 2019), you will be charged the current rates for your first billing period, even if your trial does not end until after November 13, 2019. Then, whenever your plan bills again, you will be charged the new rates (or the rates in effect at that time) for those packages.
Examples:

• If you chose a monthly billing plan to follow your trial, the first month will not be impacted by the adjustment. The new rates will apply to the second and subsequent months of your plan.

• If you chose a quarterly billing plan to follow your trial, the first three months of your service will be at the current rates. You will not be billed at the new rate until your plan bills again (after the first three months).

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9. Did the subscription rates for my ‘infotainment’ services from SiriusXM, such as traffic, Travel Link, Aviation, or Marine weather change on November 13, 2019?

The rates for traffic, Travel Link, and Aviation services did not change on November 13, 2019. The rates for Marine packages did change on November 13, 2019. Click here for more information on the rate changes for Marine packages.

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10. If I subscribe to one of the packages impacted by the rate adjustment, will you notify me before my subscription rate changes? 

Yes, if we have valid contact information on your account, we sent or will send a notification to you by mail or email, before your plan bills or renews. This might be a good time to visit the Online Account Center to make sure your contact information is correct. If you have never before visited your online account, you will need to go through a short registration process before you can access your account. Click here to register your account.

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November 13, 2019 SiriusXM Subscription Rate Change for Marine Weather Packages

1. When did the subscription rates for Marine weather change? 

The new subscription rates were effective November 13, 2019 for packages impacted by the rate adjustment. The new rates apply to subscription purchases made on and after that date, or renewals of existing subscriptions that are processed on and after that date.

2. Which Marine weather packages were impacted by the rate change on November 13, 2019? 

The standard monthly subscription rates for all SiriusXM (Inland, Coastal, and Offshore), XM (Skywatch, Fisherman, Sailor, Master Mariner) and Sirius (Inland, Mariner, Charter) increased.

3. How much did the rates change? 

Effective November 13, 2019:

The standard rate for SiriusXM Marine Inland and Sirius Inland subscription packages increased by $2 per month.

The standard rate for SiriusXM Marine Coastal and Offshore, XM Skywatch, Fisherman, and Sailor, and Sirius Marine and Charter subscription packages increased by $5 per month.

The standard rate for XM Marine Master Mariner subscription packages increased by $10 per month.

The standard rate for Sirius Marine Voyager subscription with Select, All Access, and Premier packages increased by $1 per month.

4. My current Marine weather subscription plan does not renew until November 13, 2019 or later. When will I be billed at the new rates? 

You will be billed the new rate the next time your plan renews on and after November 13, 2019.   

5. Will the rate adjustment affect my trial subscription?

No. Trial subscriptions are not impacted by the rate adjustment.

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6. I'm still on a Marine or audio trial subscription, but I've already ordered a new subscription that will start when my trial subscription ends. Will you charge me the new rate? 

If you have already ordered or purchased one of the subscription packages affected by the rate adjustment that will start when your trial ends (or if you order or purchase it before November 13, 2019), you will be charged the current rates for your first billing period, even if your trial does not end until after November 13, 2019. Then, whenever your plan bills again, you will be charged the new rates (or the rates in effect at that time) for those packages.
Examples:

• If you chose a monthly billing plan to follow your trial, the first month will not be impacted by the adjustment. The new rates will apply to the second and subsequent months of your plan.

• If you chose a quarterly billing plan to follow your trial, the first three months of your service will be at the current rates. You will not be billed at the new rate until your plan bills again (after the first three months).

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7. If I subscribe to one of the packages impacted by the rate adjustment, will you notify me before my subscription rate changes? 

Yes, if we have valid contact information on your account, we sent or will send a notification to you by mail or email, before your plan bills or renews. This might be a good time to visit the Online Account Center to make sure your contact information is correct. If you have never before visited your online account, you will need to go through a short registration process before you can access your account. Click Here to register your account.

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