SiriusXM with 360L in your Volvo
Table of Contents
Finding Your Radio ID You can find your Radio ID in your Volvo by tuning to Channel 0 in SiriusXM mode. Most radios will display the Radio ID when tuned to Channel 0. You may also find your Radio ID by navigating to the System Information screen under Settings.You may also be able to use your VIN when managing your SiriusXM trial or sending a refresh signal. Have your Radio ID or VIN handy if you need support or need to refresh your service.
Checking Your Subscription All SiriusXM-equipped new Volvo vehicles come with a 3-month trial subscription so you can enjoy a wide variety of entertainment, including ad-free music, sports, talk, news, comedy, originals, and exclusive content. You can also enjoy SiriusXM online, on the SiriusXM app, and at home on connected devices — it’s included with your trial subscription.To learn more about your trial, register and log in to your SiriusXM account. Your trial details may also be included in the paperwork that came with your vehicle or in communications from SiriusXM. Your current Subscription status may also be displayed on the SiriusXM app Settings screen in your vehicle.
Selecting SiriusXM as the Audio Source To listen to SiriusXM in your Volvo, select SiriusXM from your vehicle’s media source menu or apps screen.Depending on your Volvo model and infotainment system, SiriusXM may appear within the vehicle’s audio, media, or entertainment source options.
Accessing Service in Vehicle SiriusXM service in Volvo vehicles may be delivered through satellite, IP streaming, or a combination of both, depending on the model and vehicle configuration.Most SiriusXM-equipped Volvo vehicles use satellite radio service in the vehicle, as well as IP streaming content like artist stations, Xtra channels, and on-demand shows on all new models. Your subscription also includes access to the SiriusXM app as part of the trial, so you can listen on your phone, online, and on compatible connected devices outside the vehicle.Some Volvo models may use your vehicle’s IP-based internet streaming instead of satellite radio. For example, EX30 is IP-only, while still providing the full range of SiriusXM audio content. Because the service experience can vary by model, available features and content may depend on your vehicle, connection, location, and device capabilities.
Troubleshooting Q: My SiriusXM trial subscription is not active, or I’m not receiving all the channels I should be getting. What should I do?A: Your radio may need a refresh signal. Have your Radio ID or VIN handy, then send a refresh signal to your vehicle.If the refresh signal does not resolve the issue, contact SiriusXM for support.
Q: How do I send a refresh signal to my Volvo radio?A: If you have an active SiriusXM trial subscription and are having trouble receiving a signal, send your vehicle a refresh signal. You may need your Radio ID or VIN.
Q: Can I listen to SiriusXM outside my Volvo?A: Yes. With your SiriusXM Platinum Plan trial subscription, you can enjoy SiriusXM almost anywhere with the SiriusXM app. Listen on your phone, online, and on a wide variety of connected devices, including compatible smart speakers, streaming media players, smart TVs, and other supported devices.To get started, set up your streaming username and password, then download the SiriusXM app or listen online.
Q: What’s different when I stream SiriusXM with the SiriusXM app?A: The SiriusXM app gives you access to even more SiriusXM content, including online-only channels, ad-free artist stations, Xtra channels for every mood, SiriusXM video, podcasts, and personalized recommendations.You can also explore what’s available on the SiriusXM channel guide.
Q: How is SiriusXM delivered in my Volvo EX30?A: Your radio has our latest fully Internet-connected service. It’s delivered directly to your car via its built-in internet connection—no satellite signal, phone, or app required to listen. As long as you’re connected, you’ll have the full SiriusXM experience.
Q: What if my vehicle loses its Internet or data connection while driving?A: You will see an "Internet Connection Lost" message until the connection is restored, which may take 20 seconds or more.
Q: How long is my trial subscription, and how will I know when it ends?A: SiriusXM-equipped new Volvo vehicles come with a 3-month trial subscription. You can confirm your trial details by checking the paperwork that came with your vehicle, logging in to your SiriusXM account, or reviewing SiriusXM communications about your trial.
Q: Does my trial subscription automatically renew?A: No. Your trial subscription is yours to enjoy for the duration of the trial. If you do not choose to subscribe after your trial ends, your SiriusXM service will automatically stop at the end of the trial period.
Q: If I subscribe before my trial ends, will I lose the rest of my trial?A: No. You can subscribe at any time during your trial and still receive the full trial period. You will not be charged for the subscription plan you choose until your trial is over.
Q: I’m already a SiriusXM subscriber. Can I add my new Volvo to my existing account or transfer service from my old vehicle?A: Yes. You can add your new vehicle to your SiriusXM account, remove old radios you no longer use, and transfer unused service from your old vehicle to your new one. Certain restrictions may apply.
Other Quick Tips
Common Issues and Solutions
- Finding Your Radio ID
- Checking Your Subscription
- Selecting SiriusXM as the Audio Source
- Accessing Service in Vehicle
- Troubleshooting
- Other Quick Tips
Finding Your Radio ID You can find your Radio ID in your Volvo by tuning to Channel 0 in SiriusXM mode. Most radios will display the Radio ID when tuned to Channel 0. You may also find your Radio ID by navigating to the System Information screen under Settings.You may also be able to use your VIN when managing your SiriusXM trial or sending a refresh signal. Have your Radio ID or VIN handy if you need support or need to refresh your service.
Checking Your Subscription All SiriusXM-equipped new Volvo vehicles come with a 3-month trial subscription so you can enjoy a wide variety of entertainment, including ad-free music, sports, talk, news, comedy, originals, and exclusive content. You can also enjoy SiriusXM online, on the SiriusXM app, and at home on connected devices — it’s included with your trial subscription.To learn more about your trial, register and log in to your SiriusXM account. Your trial details may also be included in the paperwork that came with your vehicle or in communications from SiriusXM. Your current Subscription status may also be displayed on the SiriusXM app Settings screen in your vehicle.
Selecting SiriusXM as the Audio Source To listen to SiriusXM in your Volvo, select SiriusXM from your vehicle’s media source menu or apps screen.Depending on your Volvo model and infotainment system, SiriusXM may appear within the vehicle’s audio, media, or entertainment source options.
Accessing Service in Vehicle SiriusXM service in Volvo vehicles may be delivered through satellite, IP streaming, or a combination of both, depending on the model and vehicle configuration.Most SiriusXM-equipped Volvo vehicles use satellite radio service in the vehicle, as well as IP streaming content like artist stations, Xtra channels, and on-demand shows on all new models. Your subscription also includes access to the SiriusXM app as part of the trial, so you can listen on your phone, online, and on compatible connected devices outside the vehicle.Some Volvo models may use your vehicle’s IP-based internet streaming instead of satellite radio. For example, EX30 is IP-only, while still providing the full range of SiriusXM audio content. Because the service experience can vary by model, available features and content may depend on your vehicle, connection, location, and device capabilities.
Troubleshooting Q: My SiriusXM trial subscription is not active, or I’m not receiving all the channels I should be getting. What should I do?A: Your radio may need a refresh signal. Have your Radio ID or VIN handy, then send a refresh signal to your vehicle.If the refresh signal does not resolve the issue, contact SiriusXM for support.
Q: How do I send a refresh signal to my Volvo radio?A: If you have an active SiriusXM trial subscription and are having trouble receiving a signal, send your vehicle a refresh signal. You may need your Radio ID or VIN.
Q: Can I listen to SiriusXM outside my Volvo?A: Yes. With your SiriusXM Platinum Plan trial subscription, you can enjoy SiriusXM almost anywhere with the SiriusXM app. Listen on your phone, online, and on a wide variety of connected devices, including compatible smart speakers, streaming media players, smart TVs, and other supported devices.To get started, set up your streaming username and password, then download the SiriusXM app or listen online.
Q: What’s different when I stream SiriusXM with the SiriusXM app?A: The SiriusXM app gives you access to even more SiriusXM content, including online-only channels, ad-free artist stations, Xtra channels for every mood, SiriusXM video, podcasts, and personalized recommendations.You can also explore what’s available on the SiriusXM channel guide.
Q: How is SiriusXM delivered in my Volvo EX30?A: Your radio has our latest fully Internet-connected service. It’s delivered directly to your car via its built-in internet connection—no satellite signal, phone, or app required to listen. As long as you’re connected, you’ll have the full SiriusXM experience.
Q: What if my vehicle loses its Internet or data connection while driving?A: You will see an "Internet Connection Lost" message until the connection is restored, which may take 20 seconds or more.
Q: How long is my trial subscription, and how will I know when it ends?A: SiriusXM-equipped new Volvo vehicles come with a 3-month trial subscription. You can confirm your trial details by checking the paperwork that came with your vehicle, logging in to your SiriusXM account, or reviewing SiriusXM communications about your trial.
Q: Does my trial subscription automatically renew?A: No. Your trial subscription is yours to enjoy for the duration of the trial. If you do not choose to subscribe after your trial ends, your SiriusXM service will automatically stop at the end of the trial period.
Q: If I subscribe before my trial ends, will I lose the rest of my trial?A: No. You can subscribe at any time during your trial and still receive the full trial period. You will not be charged for the subscription plan you choose until your trial is over.
Q: I’m already a SiriusXM subscriber. Can I add my new Volvo to my existing account or transfer service from my old vehicle?A: Yes. You can add your new vehicle to your SiriusXM account, remove old radios you no longer use, and transfer unused service from your old vehicle to your new one. Certain restrictions may apply.
Other Quick Tips
| Action | Steps |
| Find your Radio ID | Tune to Channel 0 in SiriusXM mode. Most radios will display the Radio ID there. |
| Refresh your radio | Have your Radio ID or VIN handy, then send a refresh signal. |
| Listen outside the vehicle | Set up your SiriusXM streaming login and use the SiriusXM app or listen online. |
| Learn about your trial | Register and log in to your SiriusXM account or review the paperwork that came with your Volvo. |
| Get support | Contact SiriusXM Customer Care online or call them at 1-800-689-6881 if a refresh signal does not resolve your issue. |
Common Issues and Solutions
| Issue / Message | Why You See It | How to Solve It |
| Trial subscription is not active | The trial may not yet be activated, or the radio may need a refresh signal. | Have your Radio ID or VIN handy and send a refresh signal. |
| Missing channels | Your radio may not have received the latest subscription authorization. | Send a refresh signal. If the issue continues, contact SiriusXM Customer Care. |
| Trouble listening outside the vehicle | Your SiriusXM streaming account may not be set up yet. | Set up your streaming username and password, then use the SiriusXM app or listen online. |
| IP/streaming service is unavailable in vehicle | Availability may depend on model, connection, location, and device capabilities. | Confirm your vehicle has an active data connection and that SiriusXM is available on your model/configuration. |
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