SiriusXM with 360L in your Mazda
Table of Contents
Finding Your Radio ID There are three easy ways:
Checking Your Subscription New SiriusXM-equipped Mazda vehicles include a 3-month trial subscription, providing access to ad-free music, sports, talk, news, comedy, originals, and exclusive content. Your trial also includes listening on the SiriusXM app, online, and on compatible connected devices. Your 3-month trial starts from the day of your purchase. To start using your Premium trial, open the “SiriusXM” app from the media source menu or the app screen and follow through.To view your trial details, log in to your SiriusXM account or refer to the information provided with your vehicle purchase.
Selecting SiriusXM as the Audio Source To listen in your Mazda, choose SiriusXM from the vehicle’s media source menu or apps screen.Menu placement may vary depending on your Mazda model and infotainment system.
Accessing Service in Vehicle Starting in 2026, new Mazda CX-5 S Premium & S Premium Plus models will be equipped with Sirius with 360L, our most expansive and advanced in-vehicle technology to date.This enhanced experience combines satellite and streaming content, enabling features such as artist stations, on-demand shows, live sports categories, recommendations, and improved content discovery.Not all Mazda model trims come standard with SiriusXM, however, so be sure to verify with your Mazda dealer in advance of purchase. For model trims that do not come equipped with SiriusXM in-vehicle, you can download and listen to the SiriusXM app both in-vehicle and on-the-go.
Troubleshooting Q: Why isn’t my SiriusXM trial working or why are channels missing?A: Your radio may need a refresh. Have your Radio ID or VIN ready, then send a refresh signal to restore service.
Q: Can I listen to SiriusXM outside my Mazda?A: Yes. With your SiriusXM 3-month trial subscription, you can enjoy SiriusXM almost anywhere with the SiriusXM app.
Q: What’s different when I stream SiriusXM with the SiriusXM app?A: The SiriusXM app gives you access to even more SiriusXM content, including online-only channels, ad-free artist stations, Xtra channels, SiriusXM video, podcasts, and personalized recommendations.
Q: Which Mazda vehicles have SiriusXM with 360L?A: SiriusXM with 360L is currently only available on select 2026 or newer Mazda CX-5 models and trims. With SiriusXM with 360L, you get an enhanced in-vehicle listening experience that combines satellite and streaming content, including access to features like artist stations, on-demand shows, recommendations, and more personalized discovery.
Other Quick Tips
Common Issues and Solutions
- Finding Your Radio ID
- Checking Your Subscription
- Selecting SiriusXM as the Audio Source
- Accessing Service in Vehicle
- Troubleshooting
- Other Quick Tips
Finding Your Radio ID There are three easy ways:
- Press the CH on the SXM now playing screen and type in CH 0 (or)
- Press the CH <> on the SXM now playing screen and swipe to Channel 0 (or)
- Go into the listener settings (Button on the top right of the now playing screen) scroll down to Help and Support
Checking Your Subscription New SiriusXM-equipped Mazda vehicles include a 3-month trial subscription, providing access to ad-free music, sports, talk, news, comedy, originals, and exclusive content. Your trial also includes listening on the SiriusXM app, online, and on compatible connected devices. Your 3-month trial starts from the day of your purchase. To start using your Premium trial, open the “SiriusXM” app from the media source menu or the app screen and follow through.To view your trial details, log in to your SiriusXM account or refer to the information provided with your vehicle purchase.
Selecting SiriusXM as the Audio Source To listen in your Mazda, choose SiriusXM from the vehicle’s media source menu or apps screen.Menu placement may vary depending on your Mazda model and infotainment system.
Accessing Service in Vehicle Starting in 2026, new Mazda CX-5 S Premium & S Premium Plus models will be equipped with Sirius with 360L, our most expansive and advanced in-vehicle technology to date.This enhanced experience combines satellite and streaming content, enabling features such as artist stations, on-demand shows, live sports categories, recommendations, and improved content discovery.Not all Mazda model trims come standard with SiriusXM, however, so be sure to verify with your Mazda dealer in advance of purchase. For model trims that do not come equipped with SiriusXM in-vehicle, you can download and listen to the SiriusXM app both in-vehicle and on-the-go.
Troubleshooting Q: Why isn’t my SiriusXM trial working or why are channels missing?A: Your radio may need a refresh. Have your Radio ID or VIN ready, then send a refresh signal to restore service.
Q: Can I listen to SiriusXM outside my Mazda?A: Yes. With your SiriusXM 3-month trial subscription, you can enjoy SiriusXM almost anywhere with the SiriusXM app.
Q: What’s different when I stream SiriusXM with the SiriusXM app?A: The SiriusXM app gives you access to even more SiriusXM content, including online-only channels, ad-free artist stations, Xtra channels, SiriusXM video, podcasts, and personalized recommendations.
Q: Which Mazda vehicles have SiriusXM with 360L?A: SiriusXM with 360L is currently only available on select 2026 or newer Mazda CX-5 models and trims. With SiriusXM with 360L, you get an enhanced in-vehicle listening experience that combines satellite and streaming content, including access to features like artist stations, on-demand shows, recommendations, and more personalized discovery.
Other Quick Tips
| Action | Steps |
| Find your Radio ID | Tune to Channel 0 in SiriusXM mode or check SiriusXM settings in your Mazda. |
| Refresh your radio | Have your Radio ID or VIN handy, then send a refresh signal. |
| Listen outside the vehicle | Set up your SiriusXM streaming login and use the SiriusXM app or listen online. |
| Learn about your trial | Register and log in to your SiriusXM account or review the paperwork that came with your Mazda. |
| Get support | Contact SiriusXM Customer Care online or call them at 1-800-689-6881 if a refresh signal does not resolve your issue. |
Common Issues and Solutions
| Issue / Message | Why You See It | How to Solve It |
| Trial subscription is not active | The trial may not yet be activated, or the radio may need a refresh signal. | Have your Radio ID or VIN handy and send a refresh signal. |
| Missing channels | Your radio may not have received the latest subscription authorization. | Send a refresh signal. If the issue continues, contact SiriusXM Customer Care. |
| Trouble listening outside the vehicle | Your SiriusXM streaming account may not be set up yet. | Set up your streaming username and password, then use the SiriusXM app or listen online. |
| SiriusXM with 360L is unavailable in vehicle | SiriusXM with 360L availability may depend on model, trim, model year, connection, location, and device capabilities. | Confirm that SiriusXM with 360L is available on your Mazda model/configuration and that your vehicle has an active data connection. |
Still need help?Search Help & Support articles