1. Why am I getting a Welcome screen? (I have been a subscriber for a while/ I already started my trial)? Your vehicle has been updated with SiriusXM's advanced 360L capabilities. This welcome screen is to welcome you to the upgraded 360L features and content, in addition to the SiriusXM you know and love.2. I heard that there is a 360L upgrade, why did nothing change for me? Yes, SiriusXM 360L upgrade is now available for eligible Kia customers. If a software update notification has appeared on your head unit, simply proceed with the installation steps. Should no such notification be present, please visit an authorized dealership to receive the latest software for your radio.3. My Artist Stations / OnDemand / IP Channels stopped working? Acceptance of Kia Connect services is required to receive select features in the vehicle as they are delivered through connected/internet services. If you have declined these services and wish to turn them on, please contact Kia Connect Customer Care: (844) 886-94114. How do I select SiriusXM as my Audio source? From Main/landing screen:
In the Music window, tap on the Audio source selector icon
This will open Audio source list, from the list select SiriusXM
Alternatively, you can open the radio by clicking on the Music window on the main/landing screen -> This will open Radio -> You can select SiriusXM from the list on the right side. 5. Where do I find my Radio ID? Open Media from the taskbar> Select SiriusXM
You will enter Radio, make sure the “SiriusXM” is selected on the left hand side Radio options pane (Favorites, AM, FM,SiriusXM )
Click on “All Channels” and scroll to the top of the list where you should see RadioID and a 12 character alphanumeric ID.
6. How do I browse categories and channels?
Navigate to SiriusXM
From the top panel, click Browse > You can see a list of super categories: "Music", "Sports", "News" and "Talk".
You can open any of these super categories to select a category you want which will have channels.
7. How do I get back to the Now Playing screen?
There is only one way to open the “Now Playing” screen in this radio. To do so, please click on the bottom right hand corner box which shows the currently playing content.
This will open the below screen.
8. How do I change Channels? The below three ways could be used to change channels:
Option 1: Open the Now playing screen and use the playhead controls ("<" or ">") to go channel up and down
Option 2: Navigate to Browse > Pick a super category > Select a channel.
Option 3: Open “All Channels” swipe up and down to navigate through all the available channels. Click on any channel to play it.
9. How do I set/access SiriusXM Presets/Favorites? You can add or delete Favorites from the Now playing screen, Browse screen, For You screen or All channels screen by clicking on the star icon. To access Favorites, follow below instructions:
In the left hand side menu pane, select “Favorites”.
You will see two options: FM/AM and SiriusXM
Select the SiriusXM tab to see and manage the SiriusXM Favorites.
You can add or delete Favorites from the Now playing screen, Browse screen, For You screen or All channels screen.
10. How do I set/edit my Artist/Song Alerts?
On the Now playing Screen, you can set Artist and Song alerts by selecting the “Bell” icon to enable alert for currently playing artist or song
You will see a window similar to below, select either the Song or the Artist to set an Alert.
Manage Alerts by:
Go to SiriusXM Settings by clicking on the 3 lines Hamburger menu icon on the bottom bar (visual instructions provided above in a different FAQ)
Click on Listener settings > Under Manage Notifications, click on “Manage Artist & Songs”
From here the user can:
Enable / Disable the Artist and Song alerts notification feature
Edit Artist and/or Song notifications to delete existing individual alerts that the user no longer wants to receive.
11. How do I set/edit my Sports/Team Alerts?
Set Team Game alerts by selecting the “Bell” icon to enable alerts for currently playing Teams.
Select one or both the teams and click Done.
To Manage Teams: Go to Settings by clicking the three lines hamburger menu icon on the bottom bar (visual instructions provided above in a different FAQ)
Click on Listener settings > Under Manage Notifications, click on “Manage Teams”
From here the user can:
Enable / Disable the Sports alert notifications feature
Edit Team alerts that the user wants to receive by selecting the desired Pro or College League then enabling/disabling the desired individual Team alert.