June 15, 2017 SiriusXM Subscription Rate Change – Frequently Asked Questions
When did the subscription rates change?
For packages and radios that were impacted by the rate adjustment, the new subscription rates were effective as of June 15, 2017. The new rates apply to subscription purchases made on and after that date, or renewals of existing subscriptions that are processed on and after that date.
Which packages were impacted by the rate change that occurred on June 15, 2017?
The standard rates for Basic, Basic Plus, Español, Español Plus and Latino y Mas Internet Radio for a primary radio increased.
By how much did the rates change?
The monthly standard rates for Basic, Basic Plus, Español, Español PPlus, and Latino y Mas Internet Radio for a primary radio increased by $1.00 per month. for more details on the June 15, 2017 rates.
Which packages or plans were not impacted by the June 15, 2017 rate change?
The standard rate adjustment does not apply to the following packages: Music & Entertainment, Music & Entertainment Family Friendly, Platinum, Platinum Family Friendly, Streaming Platinum, Streaming Platinum Family Friendly, Music Showcase, News, Sports & Talk, SiriusXM Internet Radio, linked Streaming (Internet radio packages as add-ons to other packages), A La Carte, MiRGE All-in-One, Traffic, Travel Link, Weather, Marine, and Aviation.
My current subscription plan does not renew until June 15, 2017 or later. When will I be billed at the new rates?
You will be billed the new rate the next time your plan renews on and after June 15, 2017.
I have a plan for the Lifetime of my radio. Does the rate adjustment on June 15, 2017 impact the Lifetime plan?
A radio with a lifetime plan is not be impacted by the rate adjustment.
Will the rate adjustment affect my trial subscription?
No. Trial subscriptions are not impacted by the rate adjustment.
I'm still on a trial subscription but I've already ordered a new subscription that will start when my trial subscription ends. Will you charge me the new rate?
If you have already ordered or purchased Basic, Basic Plus, Español, Español Plus, or Latino y Mas Internet Radio in a plan that will start when your trial ends (or if you order or purchase it before June 15, 2017), you will be charged the current rates for your first billing period, even if your trial does not end until after June 15, 2017. Then, whenever your plan bills again, you will be charged the new rates (or the rates in effect at that time) for those packages.
Example:
If you chose a monthly billing plan to follow your trial, the first month will not be impacted by the adjustment. The new rates will apply to the second and subsequent months of your plan.
Did the subscription rates for my ‘infotainment’ services from SiriusXM, such as weather, traffic, or Travel Link change on June 15, 2017?
No. The rates for these services did not change on June 15, 2017.
If I subscribe to one of the packages impacted by the rate adjustment, will you notify me before my subscription rate changes?
Yes, provided we have valid contact information on your account, SiriusXM has sent or will send notification to you by mail or email, before your plan bills or renews. This might be a good time to visit the Online Account Centerto make sure your contact information is correct. If you have never before visited your online account, you will need to go through a short registration process before you can access your account. Click here to register your account.
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