Aviation Frequently Asked Questions
Is there an email address for questions or comments about the SiriusXM Aviation Weather service in general?
General technical, trouble shooting and inquiries can be directed to our support team at Aviation.Support@siriusxm.com. Questions related to a specific App or Hardware should be directed to the manufacturer of the Hardware of App.Back to top
What is the coverage area for SiriusXM Aviation Weather service?
The SiriusXM Aviation service coverage area is the continental US, southern Canada and Mexico plus approximately 150 miles offshore. See Coverage MapBack to top
What features does SiriusXM Aviation Weather have that ADS-B weather does not provide?
See full SiriusXM Weather vs. ADS-B Weather comparison Chart. The differences between SiriusXM Aviation and ADS-B weather are extensive. First, ADS-B weather is ground-based so it has inherent limitations as well as fewer features. Because SiriusXM Aviation Weather service is satellite-based, SiriusXM provides complete coast-to-coast coverage with no altitude limitations, so there is full access to the service on the ground and all flight long. SiriusXM service coverage extends into southern Canada and coastal areas as shown on our Coverage Map. ADS-B service is limited to the continental US. You can also add our exclusive SiriusXM Satellite Radio service on compatible hardware.Back to top
What are the advantages of satellite delivered weather and audio vs. ground based services?
The main advantages of satellite delivered weather and audio is a combination of the continuously updated content and the extensive coverage area. Satellite service is available throughout the continental U.S. and southern Canada as shown on the Coverage Map. A ground based system has minimum and maximum altitude limitations, so is not accessible while on the ground or above certain altitudes. Additionally ground based service is limited to the proximity to the towers and by obstructions like mountains that can block the signal.Back to top
To meet the 2020 FAA mandate, won't I be required to use ADS-B weather service?
No. The ADS-B mandate does not require that pilots use ADS-B (FIS-B) weather. You are free to choose the weather service that is best for your needs. We are confident that if you compare ADS-B and SiriusXM Aviation weather, you will find SiriusXM Weather is superior in availability, coverage area, and available features. See full SiriusXM Weather vs. ADS-B Weather comparison Chart.Back to top
How much does SiriusXM Aviation weather cost per month?
There are 4 Subscription Service Plan Tiers ranging from $29.99/month to $99.99/Month, plus any applicable activation fee or taxes. You can pay monthly, semi-annually or annually. The SiriusXM Pilot for ForeFlight service plan is $39.99/month plus any applicable activation fee or taxes. For more details visit SiriusXM Aviation.Back to top
What are my payment options for SiriusXM Aviation Weather service?
You can pay with a credit card either monthly, semi-annually or annually. You can also request to be invoiced, but note that there is an additional charge for invoice service.Back to top
How much does SiriusXM Satellite Radio cost for my plane (combined with Weather)?
SiriusXM radio is optional and is discounted when added to an Aviation plan. Audio can be added for as low as $9.99/month when bundled with the Aviation subscription. You can also get SiriusXM Radio on your phone or online with the All Access Package.Back to top
Do I get a discount for having multiple subscriptions (for example, weather plus radio)?
SiriusXM radio is optional and is a separate monthly charge it is discounted when bundled with the Aviation subscription on the same account. Bundle all of your audio subscriptions on the same account to receive additional multi-subscription/ Family discounts. Second Aviation weather subscriptions are not discounted.Back to top
How can I get SiriusXM Radio (audio service) in my plane?
You can add SiriusXM Radio to your SiriusXM Aviation Service. If your hardware is compatible, you can access and control satellite radio through the same equipment that you access our weather service. You can also purchase a separate SiriusXM Radio and audio subscription and connect it to the audio system in your plane.Back to top
How do I activate my SiriusXM Aviation Weather service?
You can activate SiriusXM Aviation weather service online or by calling 1-855-796-9847. You will need your radio ID/ESN ready when you call to activate.Back to top
Are there any long-term contracts required for SiriusXM Aviation Weather service?
You can subscribe monthly to SiriusXM Aviation service or annually. The SiriusXM Aviation subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. To cancel you must call us at 1-800-985-9200. See our Customer Agreement for complete terms. All fees, features and programming subject to change. You can suspend your Aviation service for up to 6 months at no charge when your plane is not in use.Back to top
How can I temporarily suspend service if I won’t be flying for a while (due to winter weather, maintenance, other)?
You can suspend your SiriusXM Aviation Weather Service for up to 6 months when you are not using it by calling 1-800-985-9200 and asking to suspend. When a customer suspends we credit whatever service they have paid for to their service when they start it back up.Back to top
What are the Terms & Conditions of SiriusXM Aviation Weather service?
The SiriusXM subscription and hardware are sold separately. The subscription plan you choose will automatically renew and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. To cancel you must call us at 1-800-985-9200. See our Customer Agreement for complete terms at our www.siriusxm.com. All fees and programming subject to change.Back to top
Can I activate my satellite receiver online?
After you subscribe to SiriusXM Aviation, you need to send an activation signal to your receiver. You can activate online or by calling 1-855-796-9847. Hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET.Back to top
If it has been more than a month since I last used my satellite receiver, how can I refresh the signal?
You can send a refresh signal to your receiver at sirusxm.com/refresh on your smartphone or computer or call 1-855-697-3373. You will need your Radio ID/ESN.Back to top
What is the Radio ID for my satellite receiver, and how do I find it?
Your Radio ID is the unique number for your receiver. The Radio ID may be printed on the unit itself or it is available through the menu of the display device to which it is connected.Back to top
I sold my old plane and bought a newer one. How do I transfer my SiriusXM subscription to my new plane?
Please notify us by calling 1-800-985-9200 so we can update your account and enable service on your new plane. You will need the Radio ID of the receiver in the new plane. If you sold a plane, please let the new owner know it is equipped with SiriusXM Aviation and have them call us at 1-800-985-9200 to subscribe.Back to top
Who can purchase Aviation weather service?
Due to US Federal Communication Commission rules, only individuals 18 years of age or older with a continental U.S. mailing address can purchase our Aviation Weather service.Back to top
I live/fly in Canada - where can I purchase SiriusXM Aviation weather service?Back to top
Can I access SiriusXM Aviation Weather service online?
SiriusXM Aviation Weather Service is currently available only through our satellites using the SXAR1 Aviation receiver or other compatible hardware. It is not currently available online. However, SiriusXM Radio is available online with a compatible subscription.Back to top
Where does SiriusXM Aviation Weather obtain the information it displays?
SiriusXM’s weather data is sourced from The Weather Company, the industry standard for Weather Data. The models used to generate forecast information vary by data service element or feature.Back to top
How accurate is SiriusXM Aviation Weather data?
SiriusXM data is sourced information from the Weather Company, the industry standard for Weather Data. It is the best data available.Back to top
How often is the SiriusXM Aviation Weather data updated?
SiriusXM data service elements are updated at multiple rates. Dynamic elements like radar, storm cells and lightning are updated every 2.5 minutes (twice as fast as ADS-B), while other more stable data elements could be updated every 60+ minutes. It's important to note that there are two variables at work with our broadcast weather service: data update rates and transmit intervals. While a product source may be updated every 30 minutes, the same data may be transmitted every 5 minutes. SiriusXM worked with its aviation electronics partners to arrive at the optimal cadence of updated data and transmit intervals to ensure customers receive critical information in a timely manner.Back to top
Which SiriusXM weather features are included in the service plan compatible with the ForeFlight app?
SiriusXM Pilot for ForeFlight subscription plan includes the essential features that Pilots need. See full features chart for details.Back to top
How can I get SiriusXM Aviation Weather service on my iPad using the ForeFlight Mobile app?
To access SiriusXM Aviation service on ForeFlight Mobile, you will need: 1) version 9.4 (or later) of the ForeFlight Mobile app EFB on your iPad or iPhone, 2) the portable SiriusXM SXAR1 Aviation receiver and 3) a subscription to the SiriusXM Pilot for ForeFlight subscription package. ForeFlight Mobile is a subscription service with details available at www.foreflight.comBack to top
What hardware do I need to access SiriusXM using the ForeFlight app?
You will need the portable SiriusXM SXAR1 Aviation receiver available at shop.siriusxm.com or at sportys.com to access SiriusXM Aviation service using ForeFlight. The SXAR1 is both a satellite antenna and receiver in one and sends the signal to ForeFlight on your iPad or iPhone via Bluetooth. The SXAR1 works with iPad 2 and higher and the iPad mini and iPhone. The latest version of ForeFlight requires iOS 9.2 or later. Compatible with iPhone5 and higher, iPad 2 and higher, iPad mini and iPod touch 5th gen and higher. Visit ForeFlight for the latest iOS compatibility.Back to top
How much does the SiriusXM SXAR1 receiver that is compatible with the ForeFlight Mobile app cost, and where can I buy it?
The portable SiriusXM SXAR1 Aviation receiver is available for $699 at shop.siriusxm.com or at sportys.com. Until the end of 2018 there is an additional $200 Savings Offer. The SXAR1 is both a satellite antenna and receiver in one and sends the signal to ForeFlight on your iPad or iOS device via Bluetooth.Back to top
How much does SiriusXM service cost per month with ForeFlight?
SiriusXM Pilot for ForeFlight service plan is $39.99/month plus any applicable activation fee or taxes. ForeFlight Mobile is a subscription service with details available at ForeFlight Pricing.Back to top
How much does ForeFlight Cost and is it a separate charge for SiriusXM Aviation weather service?
ForeFlight Mobile is a free download from the Apple App store, and comes with a 30 day free trial from ForeFlight that starts the day the app is downloaded onto the iPad, iPhone, or iPod Touch. After the conclusion of the 30 day free trial, pilots must purchase a subscription (either at ForeFlight Pricing, or by using the button in the app) to continue using the app. Note that the SXAR1 weather receiver DOES work with ForeFlight Mobile during the 30 day free trial period but a subscription to the Pilot for ForeFlight subscription package is required to use the SiriusXM service at any time ($39.99 per month plus applicable taxes) including the ForeFlight 30 day trial period.Back to top
How do I activate SiriusXM Aviation Weather service for ForeFlight?
You will need your radio ID/ESN to activate. You can activate the SiriusXM Pilot for ForeFlight subscription plan online or by calling 1-855-838-8563. Hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET.Back to top
How does the satellite receiver connect to my iPad? Bluetooth? Wi-Fi?
The SiriusXM SXAR1 Aviation receiver connects wirelessly to your iPad or compatible iOS device using a Bluetooth connection when running ForeFlight Mobile.Back to top
I am a Baron Mobile Link user, can I use the SXAR1 satellite receiver to connect to my iPad using Bluetooth? Wi-Fi?
The Baron Mobile Link is connected to the iPad using WiFi. The “legacy” Baron Mobile Link product uses a different subscription than the SXAR1, so pilots will need to subscribe to the “SiriusXM Pilot for ForeFlight” service package and use a Bluetooth connection to use the SXAR1 to access SiriusXM Aviation using ForeFlight Mobile.Back to top
Where is the best place for the SXAR1 to receive optimal signal?
The SXAR1 Aviation Receiver has a built-in antenna and requires an unobstructed view to the sky for weather data reception. The optimal location for the SXAR1 is as far forward under the windscreen as possible. If the SXAR1 cannot be positioned on the dash with an unobstructed view to the sky, or signal is weak due to interference (e.g. heated windscreen), an accessory external antenna can be used to provide signal to the unit. External antenna kits may be purchased at shop.siriusxm.com or at sportys.comBack to top
Does the SXAR1 require an external antenna to received signal?
The SXAR1 receiver has a built-in antenna that requires an unobstructed view to the sky for weather data reception. The optimal location for the SXAR1 is as far forward under the windscreen as possible. If the SXAR1 cannot be positioned on the dash with an unobstructed view to the sky, or signal is weak due to interference (e.g. heated windscreen), an accessory external antenna can be used to provide signal to the unit. Optional external antenna kits may be purchased at shop.siriusxm.com or at sportys.com.Back to top
My front windscreen is heated, will it interfere with the SXAR1?
Heated windscreens on some aircraft may block or interfere with the SXAR1 Receiver data reception. If you experience a weak signal condition, place the SXAR1 close to either side window or you may choose to purchase an optional External Antenna at shop.siriusxm.com or at sportys.com.Back to top
If I have questions about using the SiriusXM Aviation service with the ForeFlight Mobile app, who do I contact?
If you have questions about how to use the service in the ForeFlight Mobile app, please contact ForeFlight’s Pilot Support Team. The ForeFlight support team is available 7 days a week, 5am 8pm Central time: firstname.lastname@example.org. If you have questions regarding your SiriusXM Aviation service plan or billing, please contact SiriusXM Aviation customer care at online or by calling 1-855-838-8563. SiriusXM Aviation customer care hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. – 8 p.m. ET.Back to top
If I have questions about my SiriusXM Aviation Pilot for ForeFlight service or billing or other weather service related questions, who do I contact?
If you have questions regarding your SiriusXM Aviation service plan or billing, please contact SiriusXM Aviation customer care at 1-855-838-8563 The Hours of operation are Monday - Saturday from 8 a.m. – 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET. General technical, trouble shooting and inquiries can be directed to our support team at Aviation.Support@siriusxm.com Questions related to a specific App or Hardware should be directed to the manufacturer of the Hardware of App. .Back to top
Can I listen to SiriusXM Satellite Radio on my iPad using ForeFlight?
SiriusXM Radio service is through the ForeFlight Mobile app if you subscribe. You can add SiriusXM Radio to your SiriusXM Aviation account at a discounted monthly rate. Call 1-855-838-8563 to add audio to your account.Back to top
How do I protect and improve my portable SXAR1’s battery life? How do I properly store the SXAR1 when I do not use for prolonged time, e.g. several months?
SXAR1 has an embedded battery. After flight, it is suggested to keep it out of direct sun light and high temperature area to improve battery longevity. For prolonged time storage, keep the battery ~50% charged and store it in room temperature. Do not store it in a high temperature area. If the battery is fully depleted, we advise you to fully charge the receiver before turning it on. Prolonged storage of battery with fully depleted battery will reduce the battery longevity. If you are unsure of the battery charge level, we recommend you fully charge the battery before turning on the receiver. If you attempt turn on the receiver and the battery is fully discharged or almost fully discharged, it may cause damage to the receiver.Back to top