SXM Marine FAQ

Marine FAQs

Who can purchase SiriusXM Marine Weather service? Back to top

Due to US Federal Communication Commission rules, only individuals 18 years of age or older with a continental U.S. billing address can purchase our Marine Weather service.


What are the areas where service is available? Back to top

SiriusXM Marine Weather subscribers are able to receive SiriusXM Marine Weather from anywhere within the SiriusXM satellite footprint, which blankets the 48 contiguous states, Southern Canada and international waters extending hundreds of miles into the Atlantic and Pacific Oceans, the Gulf of Mexico and Caribbean Sea. See Coverage Map


Where does SiriusXM Marine Weather come from? Back to top

The Weather Company (formerly WSI), the industry-leading professional weather service supplier, is the source for the weather information for SiriusXM Marine Weather. For over a quarter century TWC has served federal, state and local governments; and the marine, aviation, agriculture, media and energy industries with expertise in analyzing, forecasting and presenting weather information. TWC combines NOAA data with information from other government, research, commercial and proprietary sources, and creates timely, accurate weather information using the most reliable, sophisticated analysis methods and processes in practice today.


How accurate is SiriusXM Marine Weather data? Back to top

SiriusXM Marine Weather is comprised of both current conditions and forecasted conditions throughout the SiriusXM service footprint. We ensure that we draw the current observed conditions from the most recent and accurate information available. For our forecast products, although predicting the weather always involves a degree of uncertainty, we strive to ensure that forecasts are based on the most reliable source data and computer weather models; a team of seasoned experts works 24/7 to ensure the highest level of integrity of the process.


How current is the SiriusXM Marine Weather data? Back to top

With the wide variety of information types in the SiriusXM Marine Weather service, there is also a wide range of time intervals over which the various information types are created. SiriusXM works to ensure that that our data is the most recently available information. For instance, we provide The Weather Company NOWRad® weather radar for the entire country, updated every five minutes.


Can I get the SiriusXM Satellite Radio Service with my SiriusXM Marine Weather service? Back to top

SiriusXM Marine Weather receivers allow for the simultaneous reception of both the SiriusXM Satellite Radio Service and the SiriusXM Marine Weather service. Your ability to actually receive and display the wide selection of SiriusXM Radio channels available via your SiriusXM Marine Weather receiver depends on the capabilities of the navigation system you purchase to work with your SiriusXM Marine Weather receiver. The audio signal is sent via line out to your onboard stereo system. You can also get a separate SiriusXM SXV300 Audio receiver and connect to any SiriusXM-ready marine stereo headunit. Satellite radio is optional and is available at a discounted rate when added to your SiriusXM Marine subscription whether its on the same or a separate receiver.


Who supplies SiriusXM Marine Weather compatible hardware products? Back to top

The industry-leading marine electronics companies all offer compatible SiriusXM Marine Weather receivers: Garmin, Raymarine, Simrad, Lowrance, B & G and Furuno. Visit our SiriusXM Marine website for more details.


Are there any long-term contracts required for SiriusXM Marine Weather? Back to top

No. You can subscribe on a month-to-month basis. SiriusXM will bill your credit card monthly in advance, and you may cancel your subscription at any time. There will be a $25 activation fee when you reactivate your service. For your convenience, we also offer annual billing options at a discounted rate for new subscribers. We also allow customers to “Seasonally Suspend” service at no charge for up to 6 months when their boat is not in use.


Can I suspend my service when my boat is out of the water or not in use for a period of time? Back to top

We allow customers to “Seasonally Suspend” service at no charge for up to 6 months when their boat is not in use.


How do I activate my SiriusXM Marine service? Back to top

After your receiver is installed, connected to your chartplotter/MFD product and powered up, you can activate your service online or you can call 1-855-796-9847 to activate the service. To activate be prepared with your billing information, subscription preferences and the SiriusXM ID# for your receiver. In mere minutes after your Customer Care representative enters the information your service will be activated. The SiriusXM ID# of your receiver is accessible via the user interface on your weather viewer display. Hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET.


What are the Terms & Conditions of SiriusXM Marine Weather Service? Back to top

SiriusXM subscription and hardware are sold separately. The subscription plan you choose will automatically renew and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. To cancel you must call us at 1-800-985-9200. See our Customer Agreement for complete terms at www.siriusxm.com . All fees and programming subject to change.


What hardware do I need to access SiriusXM Marine Weather? Back to top

You will need a chartplotter/MFD and a compatible receiver from one of the leading marine electronics brands. Our marine service is available on B & G, Furuno, Garmin, Lowrance, Raymarine and Simrad products using compatible marine receivers. Visit SiriusXM.com/marine for more info.


How much do compatible SiriusXM Marine receivers cost, and where can I buy one? Back to top

The receivers vary in price from around $500 to $900 and are available wherever marine electronics are sold including West Marine or your local marine dealer. Rebates and promotions may also be available from the manufactures and from SiriusXM. Visit SiriusXM.com/marine for more info.


Where is the best place for the marine receiver or antenna to receive an optimal signal? Back to top

Some systems have separate antenna and receiver, some like Garmin have a receiver and antenna in a single housing. The antenna requires an unobstructed, clear view to the sky for best weather and data reception.  The optimal location for the antenna is as high as possible without any obstructions blocking the view of the sky.


If I have questions about using the marine receiver hardware, whom do I contact? Back to top

If you have questions about how to use the service on a particular system you should consult the user guide or the marine hardware manufacturer. If you have questions regarding your SiriusXM Marine service plan or billing, please contact SiriusXM Marine customer care at 1.855.796.9847. SiriusXM Marine customer care hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET. You can also email us at Marine.Support@siriusxm.com .


If I have questions about my SiriusXM Marine service or billing or other weather service related questions, whom do I contact? Back to top

If you have questions regarding your SiriusXM Marine service plan or billing, please contact SiriusXM Marine customer care at 1.855.796.9847. SiriusXM Marine customer care hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET. You can also email us at marine.support@siriusxm.com.


Is there an email address for general questions or comments about the SiriusXM Marine Weather service or products? Back to top

General inquiries can be directed to our support team via email at Marine.Support@siriusxm.com.


How much does SiriusXM Marine weather cost per month? Back to top

There are 3 subscription service plans ranging from $12.99/month to $54.99/Month plus any applicable activation fee or taxes. You can pay monthly, quarterly, semi-annually or annually. If you select an annual plan, you will pay for 11 months of service and get 12 months (one month free). For more details visit SiriusXM Marine.


How much does SiriusXM Satellite Radio cost for my boat (combined with Weather)? Back to top

Satellite radio is optional and is a separate charge and is discounted when bundled with the Marine subscription. If you have questions about pricing or adding audio to your SiriusXM Marine service plan, please contact SiriusXM Marine customer care at 1.855.796.9847. SiriusXM Marine customer care hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET.


How can I get SiriusXM Satellite Radio (audio service) on my boat? Back to top

You can add SiriusXM Satellite Radio to your SiriusXM Marine Service. If your hardware is compatible, you can access and control satellite radio through the same equipment that you access our weather service. You can also purchase a separate SiriusXM Satellite Radio or tuner and an audio subscription and connect it to the stereo headunit audio system on your boat.


What are the Terms & Conditions of SiriusXM Marine Weather service? Back to top

SiriusXM subscription and hardware are sold separately. The subscription plan you choose will automatically renew and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. To cancel you must call us at 1-800-985-9200. See our Customer Agreement for complete terms at www.siriusxm.com. All fees and programming subject to change.


Can I activate my satellite receiver online? Back to top

You can activate the subscription package online or by calling 1-855-796-9847. Hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET. After you subscribe to SiriusXM Marine, we will send a wake-up signal to your receiver.


If it has been more than a month since I last used my SiriusXM Marine receiver, what should I do to ensure that it works when I need it? Back to top

You can send a refresh signal to your receiver at sirusxm.com/refresh on your smartphone or computer or call 1-855-697-3373. You will need your Radio ID/ESN.


What is the Radio/Receiver ID number for my satellite receiver, and how do I find it? Back to top

Your Radio ID is the unique number for your receiver. The Radio ID may be printed on the unit itself or it is available through the menu of the display device to which it is connected.


How can I temporarily suspend service if I won’t be boating for a while (due to winter weather, maintenance, other)? Back to top

You can suspend your SiriusXM Marine Weather service at no cost for up to 6 months when you are not using it by calling 1-800-985-9200 and asking to suspend.


How do I get a discount for having multiple subscriptions (for example, weather plus radio)? Back to top

Satellite radio is optional and is a separate monthly charge. It is discounted when bundled with the Marine Weather subscription on the same account. Bundle all of your audio subscriptions on the same account to receive additional multi-subscription/ Family discounts.


I sold my old boat and bought a newer one. How do I transfer my SiriusXM subscription to my new boat? Back to top

Please notify us by calling 1-800-985-9200 so we can update your account and enable service on your new boat. You will need the Radio ID of the receiver in the new boat. If you sold a boat, please let the new owner know it is equipped with SiriusXM Marine and have them call us at 1-800-985-9200 to subscribe.


What are my payment options for SiriusXM Marine service? Back to top

You can pay with a credit card either monthly, semi-annually or annually. You can also request to be invoiced, but note that there is an additional charge for invoice service.


Who can purchase SiriusXM Marine weather service? Back to top

Due to U.S. Federal Communication Commission rules, only individuals 18 years of age or older with a continental U.S. billing address can purchase our Marine Weather service.


I live/boat in Canada - where can I purchase SiriusXM Marine weather service? Back to top

Due to U.S. Federal Communication Commission rules, only individuals 18 years of age or older with a continental U.S. billing address can purchase our Marine Weather service.


What is the coverage area for SiriusXM Marine Weather and Satellite Radio service? Back to top

The SiriusXM Marine service coverage area is the continental US, southern Canada and Mexico plus approximately 150 or more miles offshore depending on conditions and location. See our Coverage Map.


Can I add SiriusXM Satellite Radio to my SiriusXM Marine Weather subscription? Back to top

Satellite radio is optional and is a separate monthly charge, and it is discounted when bundled with a Marine Weather subscription. You may also choose to add satellite radio to a semi-annual or annual plan. If you have questions regarding your SiriusXM Marine service plan, please contact SiriusXM Marine customer care at 1.855.796.9847. SiriusXM Marine customer care hours of operation are Monday - Saturday from 8 a.m. - 11 p.m. ET and Sunday from 8 a.m. - 8 p.m. ET.


Can I access SiriusXM Marine Weather service online? Back to top

SiriusXM Marine Weather service is currently available only through our satellites using compatible hardware. It is not currently available online.


What are the advantages of satellite-delivered weather and audio vs. ground-based services like cellular? Back to top

The main advantages of satellite-delivered weather and audio is a combination of the continuously updated content and continuous signal over the extensive coverage area. Satellite service is available throughout the continental U.S. and southern Canada as shown on the Coverage Map. Additionally, ground-based service is limited to the proximity to the towers and by obstructions like mountains that can block the signal.


Where does SiriusXM Marine Weather obtain the information it displays? Back to top

SiriusXM’s weather data is sourced from The Weather Company, the established industry leader for Weather Data. The models used to generate forecast information vary by data service element or feature.


How often is the SiriusXM Marine Weather data updated? Back to top

SiriusXM data service elements are updated at multiple rates. Dynamic elements like radar, storm cells and lightning are updated every five minutes, while other more stable data elements could be updated every 60+ minutes. It’s important to note that there are two variables at work with our broadcast weather service: data update rates and transmit intervals. While a product source may be updated every 30 minutes, the same data may be transmitted every 5 minutes. SiriusXM worked with its marine electronics partners to arrive at the optimal cadence of updated data and transmit intervals to ensure customers receive critical information in a timely manner.

OFFER DETAILS: The SiriusXM Marine subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. To cancel you must call us at 1-866-635-2349. See our Customer Agreement for complete terms. All fees, features and programming subject to change.


1 NOTE: The SiriusXM Service may include traffic, weather and other content and emergency alert information and data. Such information and data is not for "safety for life," but is merely supplemental and advisory in nature, and therefore cannot be relied upon as safety critical in connection with any aircraft, sea craft, automobile, or any other usage.


2 Viewable within 80-mile radius of vessel in Vessel Mode, but can be viewed within 80-mile radius of the cursor position in Browse Mode. The viewing is restricted to approximately 10nm seaward from shorelines.


3 The availability and display of service features and SiriusXM Audio varies by hardware provider.