Channel Update FAQs

Answers to most questions about the October 18th channel update can be found by clicking on the topics below.

Overview Back to top

  1. What changes are happening on October 18th?

    We are enhancing our news and talk programming with the addition of FOX Business to our satellite and Internet lineups. And we are happy to say that Fox News Channel (currently available on satellite) and Fox News Talk will be available on Internet radio as well.

    October 18th marks the debut of Piolín Radio, an exclusive new channel featuring Spanish radio star, Eddie “Piolín” Sotelo. In addition to this, La Mezcla, Águila, and RadioFórmula México will be available to listeners with XM radios. These channels were previously available only to listeners with Sirius radios.

    We are adding KIDZ BOP Radio to XM packages and Internet radio.

    Bloomberg Radio will move to Channel 119 and C-SPAN Radio will move to Channel 120.

    In addition, a few channels will no longer be available on satellite or are being moved to a different number that is more logical or appropriate. For a list of these channels, please click here.

     

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  2. Why are you making these changes?

    SiriusXM continually strives to bring greater value to our listeners by providing new programming choices and making it as easy as possible for listeners to find the content they are looking for.

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New Channels Back to top

  1. What new channels are you adding to my Lineup?

    • FOX Business is being added at Channel 113 on satellite radios, Internet radio and compatible mobile devices with the SiriusXM app. Bloomberg Radio will move from Channel 113 to 119.
    • FOX News Talk is back! It will be available on Internet radio (Channel 450) and compatible mobile devices with the SiriusXM app.
    • FOX News remains available on Channel 114 on satellite radios and will now also be available on Internet radio and on compatible mobile devices with the SiriusXM app.
    • October 18 marks the debut of Piolín Radio, an exclusive new channel featuring Spanish radio star, Eddie "Piolín" Sotelo. Piolín Radio will be Channel 147 on satellite and Internet radio.
    • Listeners with XM radios will get three new Spanish-language channels—La Mezcla (Channel 148), Águila (Channel 151), and RadioFórmula México (Channel 156). Listeners with Sirius radios have already been enjoying these channels.
    • KIIS Los Angeles (Channel 11) and Z100 New York (Channel 12) are being added to the Sirius satellite and Internet radio lineups. Listeners with XM radios have already been enjoying these channels.
    • KIDZ BOP Radio (Channel 77) is also being added to XM packages and Internet radio.
    • Just for Laughs is replacing Dirty Dog (Channel 403) on Internet radio.

    To see the full channel listing for your radio and package, click here.

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  2. Are you adding new Spanish-language programming to my lineup?

    Yes. October 18th marks the debut of Piolín Radio, an exclusive new channel featuring Spanish radio star, Eddie “Piolín” Sotelo. In addition, subscribers with XM radios will begin receiving 3 other new channels devoted to Spanish-language programming. These channels are:

    • La Mezcla (Channel 148)
    • Águila (Channel 151)
    • RadioFórmula México (Channel 156)

    On October 18th, listeners with XM radios will be able to enjoy these channels too which were previously available only to listeners with Sirius radios. For a complete listing of Spanish-language programming, please visit www.siriusxm.com/latino.

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Getting Started Back to top

  1. How will I find my favorite channels beginning October 18th?

    Since only a handful of channels are moving to new numbers, most of your favorites will still be found at their current locations. Just click here to look up the channel numbers for your favorite programming. While you're there, take a moment to view and print the full lineup for quick reference, or create a customized channel guide with your favorites to keep handy by your radio.

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  2. Are you removing any channels from the Sirius or XM lineup?

    Some channels will no longer be available on satellite radio or Internet radio.

    XM radios will no longer carry:

    • Lite FM (Channel 13)
    • WSIX (Channel 57)
    • WGCI (Channel 241)
    • Sixx Sense (Channel 242)
    • Extreme Talk (Channel 243)
    • America's Talk (Channel 244)
    • ReachMD (Channel 245)
    • Talk Radio (Channel 246)
    • Fox Sports Radio (Channel 247)

    Other

    • Sirius radios will no longer carry Viva (Channel 147). It will become exclusive to Internet radio.
    • On Internet radio: Just for Laughs is replacing Dirty Dog (Channel 403).
  3. I can't find some of the channels I normally listen to. What happened to them?

    Satellite Radio — New Channel Number Assignments

    • Bloomberg Radio is moving from Channel 113 to Channel 119.
    • C-SPAN Radio is moving from Channel 119 to Channel 120.
    • IZOD IndyCar® Series is moving from Channel 211 to Channel 209 on XM radios.
    • For XM listeners, Sports 209 previously heard on Channel 209 will now be called Sport 208 and will be available on Channel 208.
    • For XM listeners, Sports 208 previously heard on Channel 208 is will now be called SiriusXM Sports Zone and will be available on Channel 92.

    Internet Radio — New Channel Number Assignments

    • Bloomberg Radio is moving from Channel 113 to Channel 119
    • C-SPAN Radio is moving from Channel 119 to Channel 120
    • Limited Engagements 3 is moving from Channel 731 to Channel 715 in the Rock category
    • The Pink Floyd Channel is moving from Channel 711 to Channel 311
    • SiriusXM NHL Network Radio is moving from Channel 92 to Channel 211 on XM radios and Internet radio accounts linked to XM radios. It remains on Channel 207 on Sirius radios and Internet radio accounts linked to Sirius radios.
    • Content previously heard on Sports Zone, Channel 790, is moving to Channel 92.
    • Tom Petty's Buried Treasure is moving from Channel 712 to Channel 312
    • Viva becomes available to online listeners only and moves to Channel 760
    • For SiriusXM Internet Radio listeners, The Pink Floyd Channel is moving from Channel 711 to Channel 311 and Tom Petty's Buried Treasure is moving from Channel 712 to Channel 312.
    • Content previously heard on Sports Zone, Channel 790, will be heard on Channel 92, effective October 18. SiriusXM NHL Network Radio is moving from Channel 92 to Channel 211 on XM radios and Internet radio accounts linked to XM radios. It remains on Channel 207 on Sirius radios and Internet radio accounts linked to Sirius radios.

    Click here to see the full channel guide and to find out where all of your favorite channels are — or to customize your own channel guide.

  4. What do I need to do on October 18th?

    You don't need to do much at all. Your radio may need a few extra moments to update when you first turn it on. Here's what to expect:

    Turn on your radio. When you first turn on your radio on or after October 18th, it may need 2–5 minutes to receive the updated lineup from our satellites. During this time, the audio you hear may not match what is shown on your display and you may see messaging such as "updating channels" or "acquiring signal" on your radio's display.

    Let it update. Please do not change channels while your radio is updating, as this will delay the update from being completed.

    Once the update is complete, tune to the channel you want to hear and you're all set. Visit www.siriusxm.com/channellineup on or after October 18th and download the latest channel guide so you'll know where to find the new channels and any favorites that may have moved.

    Some listeners may need to take additional action on or after October 18th. Please click here if one or more of the following applies to you:

    You have an XM dock and play radio and your audio does not match the channel you are tuned to, your presets return the wrong channel or some of the new channels are missing.

    You have a Sirius radio and you use the channel preset or channel blocking features on your radio.

    You have a Sirius radio and you subscribe to the News, Sports and Talk package.

    You have a Sirius or XM Radio model that is able to record programming and you have set up a specific program or programs to be recorded.

    You are having some other technical issue with your radio that began on or after October 18th.

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  5. Will I have to reset my radio presets?

    Probably not. On October 18th (or whenever you first turn your radio on or after that date), your radio preset buttons should automatically sync to the new locations for any channels that you've chosen as presets. If this does not happen automatically, follow the instructions included with your vehicle owner's manual to quickly update your presets or click here to find user guides for a variety of radios.

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SiriusXM Internet Radio Back to top

  1. I listen to SiriusXM on my computer, tablet or mobile device. Are you making any changes to the Internet Radio lineup?

    We're adding a variety of new programming to enhance our Internet radio lineup with the addition of Fox Business, Fox News Channel, Fox News Talk, KIDZ BOP Radio, KIIS Los Angeles, and Z100 New York on October 18th. In addition, Just for Laughs is replacing Dirty Dog. For the full Internet radio lineup beginning October 18th, or to create your own customized channel guide, click here.

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Need Help/Troubleshooting Back to top

    A few of our listeners who have specific types of radios may experience minor technical issues once these channel additions and adjustments are completed. Most of these issues can be easily solved by giving your radio a few extra minutes to finish updating the first time you power it up on or after October 18th. Other potential issues and troubleshooting tips are provided below.

  1. Why don't my Sirius radio presets point to the new channel locations?

    If you have a Sirius radio and your presets no longer take you to your favorite channels on or after October 18th, you may have to reset one or more of your preset buttons.

    This is easy to do and should only take a few moments.

    Click here to see the full channel guide—or to customize your own.

    Follow the instructions that came with your radio to quickly reset those channels. Click here to get channel preset instructions for a variety of radios.

    We apologize for any inconvenience.

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  2. The audio on my XM dock and play radio does not match the channel I am tuned to. The preset buttons return the wrong audio or some of the new channels are missing. What should I do?

    Some XM receivers will continue trying to update even after they have been properly updated. Simply push the POWER button to turn your radio on, wait three to five minutes, and then press the POWER button again to turn the radio off (turning the car's ignition off and on does not count).

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  3. The labels on my XM radio preset buttons no longer match the channel name/number displayed on my radio.

    This issue may occur if you drive a Model Year 2008 or later GM vehicle with an XM radio. If this occurs, you will need to update the preset button labels on your radio. This is a simple procedure:

    Press and hold the preset button until you hear a beep.

    The preset button label should then match the name and number of the channel you're tuned to. Follow the instructions that came with your radio to quickly reset those channels. Click here for channel preset instructions for a variety of XM radios. We apologize for any inconvenience.

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  4. Listeners with a Sirius radio and a subscription to the Sirius News, Sports and Talk package may need to refresh their radio on or after October 18th.

    Why? Without the refresh, your Sirius radio may begin receiving some channels that should not be included with the package you've chosen, or you might be missing others that you expect to hear.

    You can easily refresh your radio from right inside your vehicle by visiting siriusxm.com/refresh on your smartphone. You can also send a refresh signal by calling toll-free to 855-MY REFRESH (855-697-3373). Be sure to have your 12-digit Radio ID (or ESN#) before you begin.

    A few tips to remember:

    If you refresh your Sirius radio before October 18th, you may still need to perform this action again on or after October 18th to realign your channels with your current subscription package.

    Your radio must be turned on to receive the refresh signal, and your car antenna must have a clear view of the sky, so make sure your vehicle is not in a garage. If your radio is located inside your vehicle, it's easiest to go to siriusxm.com/refresh from your smartphone, enter your Radio ID or ESN and click the "Send Refresh Signal" button. If you don't have a smartphone, simply call us (855-697-3373) from inside your vehicle when you're ready to perform the refresh. You may also schedule a refresh from your computer by going to our website.

    Whichever method you choose, remember that the signal will be sent to your radio within a few moments of your request, so make sure your radio is turned on before requesting the signal. If you accidentally miss the refresh signal, please repeat the process above.

    Click here for a copy of these instructions that you can print out and keep with you.

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  5. I have an XM radio and the programming I hear does not match the channel name/number displayed on the radio.

    A small number of dealer-installed XM Satellite radios used predominantly in Toyota, Lexus and Scion vehicles may not properly adjust to the new channel locations on or after October 18th.

    If you have one of these radios you may notice that the programming you hear does not match the channel name and number you see on your radio. As you tune up and down the dial, the sequence of channel names you see may not match the sequence of programming that you hear as you change the channels.

    Click on the appropriate link below for printable instructions for performing what is called a "Channel List Update," the process that will correct this behavior. Important: There are different sets of instructions based on your vehicle and model year.

    For Toyota/Scion vehicles for model years 2012 or later with a touch screen, click here.

    For Toyota/Scion vehicles for model years before 2012 and Lexus model years before 2010, click here.

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  6. How will I know if my radio actually needs to be refreshed?

    XM radios should not require a refresh on October 18th. If you have a Sirius radio and subscribe to the News, Sports and Talk package, you may need to refresh your radio. Here's how to determine if your radio requires a refresh:

    The first time you turn on your radio beginning October 18th:

    1. Allow your radio to update. This might take a few minutes.
    2. When your radio has finished updating, tune to the channel listed next to the name of your package in the chart.
    3. If you hear the channel listed, you're all set! You do not need a refresh.
    4. If you hear nothing, if the channel number does not appear, or if you see a message like "unsubscribed channel" you will need to refresh your radio.

    We apologize for any inconvenience this may cause. Click here for a copy of these instructions that you can print out and take to your vehicle.

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Other Back to top

  1. Why won't my Sirius radio go over 128 channels?

    Certain older Sirius radios lack the appropriate bandwidth to receive over 128 channels, including many which have been added in recent years, such as Fox Business and many of the newer Spanish-language channels.

    We apologize for any inconvenience. If you'd like to upgrade your radio to one of our newer models so you can receive the additional channels, visit our store at shop.siriusxm.com where you'll find a variety of radios including ones that can be used in your vehicle.

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  2. Why are the channels I previously blocked for listening no longer blocked?

    For a few customers, the lineup adjustments and channel additions on October 18th could affect your channel blocking settings. If you currently use this feature, we encourage you to download a new channel guide at www.siriusxm.com/channellineup, then check and adjust your settings accordingly after October 18th.

    If you have an XM radio, your channel blocking settings will not be affected.

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  3. The radio in my 2011 Ford, Lincoln, Mercury or Fiat is not finding the Rock category or Rock channels. What should I do?

    Choose Select Genre and then choose All. Rock channels are now displayed. You can also tune to channels in the Rock category via the tuning knob or manual channel entry.

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  4. My scheduled recordings are now recording the incorrect program. What should I do?

    Sirius radio models

    • S50
    • Stiletto10 (SL10)
    • Stiletto100 (SL100)
    • Stiletto2 (SL2)

    XM radio models

    • Samsung Nexus
    • Pioneer XMp3
    • SiriusXM XMp3i

    If you have a Sirius or XM device that's listed here with a recording feature, we encourage you to check and adjust your scheduled recordings on or after October 18. Only a small number of channels will be moving, but if the program you want to record has moved and you do not adjust your settings, your radio will record the incorrect program.

    If this happens to you, simply reset your scheduled recordings. For help with this task, please consult the user guide that came with your radio. If you don't have it, click here to find user guides for most of our radios. We apologize for any inconvenience.

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  5. Why do channel logos not appear on my radio?

    Some Sirius radios cannot display our new channel logos, and will instead display the Sirius dog icon or the channel name and number. The issue applies to the following radios:

    • S50
    • Stiletto10 (SL10)
    • Stiletto100 (SL100)
    • Stiletto2 (SL2)
    • MiRGE

    Please note that this does not affect any of the actual programming you hear.

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  6. How do I switch to or from the "All Channels" to other categories on the radio in my Mercedes Benz?

    If you are having trouble switching categories with the left and right arrow buttons on the radio in your Mercedes Benz, simply:

    1. Push and hold the ON button for at least 10 seconds (this will turn your radio off).
    2. Push the button again to turn the radio back on. The issue should now be resolved.
    3. If you're still having trouble, contact Mercedes Benz customer care for further assistance at 1-800-FOR-MERCEDES (1-800-367-6372).

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  7. Why does the Sirius radio in my Mercedes Benz reset every 55 seconds? Why does it say "Call Sirius to Subscribe"?

    A small number of satellite radios used in Mercedes Benz vehicles may not properly adjust to the new channel locations on or after October 18th. If you have this type of radio in your vehicle, you may notice that the radio resets every 55 seconds, or says "Call Sirius to Subscribe" when playing audio. For help fixing this issue, just call Listener Care at 1-866-528-7474, Monday – Saturday 8am to 11pm ET and Sunday 8am – 8pm ET.

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  8. My presets are missing from the Sirius radio in my BMW or Mini. What should I do?

    Most listeners can fix this issue by simply storing their presets again. Consult your vehicle owner's manual if you are unsure of how to store a preset. If your vehicle's radio will not allow you to store presets, please contact your BMW or Mini dealership.

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  9. The radio in my Land Rover or Range Rover keeps displaying an "acquiring signal" or "Sirius update please wait" message. What should I do?

    To fix this issue, follow these steps:

    1. Turn on your vehicle and radio. Allow your radio to run in Sirius mode for 3 minutes.
    2. Shut off the vehicle and remove your key from the ignition.
    3. Wait for 3 minutes.
    4. Turn on the vehicle and return to Sirius mode.

    If this did not fix the issue in your Model Year 2009 Range Rover, Range Rover Sport or Land Rover LR3, please contact your Land Rover or Range Rover dealership.

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  10. How do I find my Radio ID?

    Most radios will display the Radio ID (ESN or SID) when you tune to channel 0. If this doesn't work on your radio, click here to find your radio and follow the instructions on how to display your Radio ID.

    If you need further assistance, please click here to chat with an agent who will help you find your Radio ID (or ESN).

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  11. I drive a Chrysler and I am not receiving all of my channels. What should I do?

    Certain radios installed in Chrysler vehicles will need a signal refresh to properly sync with our updated lineup.

    You can easily refresh your radio from right inside your vehicle by visiting siriusxm.com/refresh on your smartphone. You can also send a refresh signal by calling toll-free to 855-MY REFRESH (697-3373). Be sure to have Radio ID (or ESN#) before you begin. Click here for a copy of these instructions that you can print out and keep with you.

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